Privacy Policy
Last Updated: August 13, 2026
Caprenos, Inc. (“Caprenos,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our online services, submit a request for service, create or access an account, communicate with us, or otherwise interact with Caprenos.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Job title
- Company name
- Business or mailing address
- Email address
- Telephone and fax numbers
- Account or customer information
- Username and other account registration information
- Information submitted through contact forms
- Information submitted when requesting Caprenos services
- Billing and transaction-related information
- Communications you send to Caprenos
Because Caprenos provides preliminary notice, mechanics lien preparation, Miller Act, and related construction notice services, you may also provide information concerning a construction project or other parties associated with a project.
This information may include:
- Jobsite addresses
- Project information
- Dates labor, services, equipment, or materials were first provided
- Estimated project or contract amounts
- Customer information
- General contractor information
- Property owner information
- Construction lender information
- Supplier or subcontractor information
- Other information necessary to research, prepare, process, mail, or maintain requested documents
Some of this information may relate to individuals or businesses other than the person submitting the request.
When you provide information concerning another individual or organization, you are responsible for ensuring that you are authorized to provide that information to Caprenos for the requested service.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through server logs, cookies, analytics technologies, or similar tools.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- General geographic location
- Website interactions and usage information
We may use this information to operate our website, improve website performance, understand how visitors use our website, maintain security, and improve our services.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, maintain security, and support certain website features.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website or online services.
Where required by applicable law, we may provide additional choices regarding non-essential cookies or tracking technologies.
4. How We Use Information
Caprenos may use information we collect to:
- Respond to questions and requests
- Establish and manage customer accounts
- Process preliminary notice requests
- Prepare requested forms and documents
- Research information necessary to provide our services
- Prepare and mail preliminary notices and related documents
- Provide mechanics lien preparation and related services
- Communicate regarding projects, notices, accounts, or services
- Process billing and payments
- Maintain records relating to services provided
- Provide customer support
- Improve our website and services
- Maintain the security of our website and systems
- Detect or prevent fraud, misuse, or unauthorized access
- Comply with applicable laws, regulations, court orders, and legal obligations
- Protect the rights, property, and interests of Caprenos, our customers, and others
We may also use information for other purposes disclosed to you at the time it is collected.
5. Information Used to Prepare Preliminary Notices and Other Documents
Caprenos provides services that may require us to research and use information about construction projects, property owners, contractors, lenders, suppliers, subcontractors, and other parties.
Information used in providing these services may come from information supplied by our customers as well as third-party or publicly available sources.
This information is used as necessary to research, prepare, process, serve, mail, maintain, or otherwise provide the services requested by our customers.
6. How We Share Information
Caprenos does not sell personal information in the ordinary meaning of the word.
We may disclose information when reasonably necessary to provide our services, including to:
- Mailing and delivery providers
- Payment processing providers
- Website hosting and technology providers
- Software and database providers
- Professional advisers
- Contractors or service providers assisting our operations
- Government agencies or public entities when required to provide a requested service
- Courts, regulators, law enforcement, or government agencies when required by law
Service providers may receive only the information reasonably necessary to perform services on our behalf and are expected to handle that information appropriately.
We may also disclose information when we believe disclosure is reasonably necessary to protect our legal rights, enforce agreements, investigate fraud or misuse, protect the safety of others, or comply with applicable law.
7. Payment Information
When you make a payment for Caprenos services, payment information may be processed through a third-party payment processor.
Depending on the payment method used, Caprenos may not directly receive or store your complete credit or debit card information. Payment processors maintain their own privacy policies and security practices governing information submitted through their systems.
8. Data Security
Caprenos uses reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, database, or information storage system can be guaranteed to be completely secure. You should use appropriate care when transmitting sensitive information electronically and when maintaining your account credentials.
9. Account Security
Certain Caprenos services may require a username, password, customer ID, or other account credentials.
You are responsible for maintaining the confidentiality of your account credentials and for activities occurring through your account.
If you believe your account has been accessed without authorization, please contact Caprenos promptly.
10. Data Retention
We retain personal, business, project, and service-related information for as long as reasonably necessary to provide our services, maintain appropriate business and legal records, resolve disputes, enforce agreements, and comply with applicable legal and regulatory requirements.
Retention periods may vary depending on the type of information and the service provided.
11. Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties.
Caprenos is not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review the privacy policies of any third-party website or service before providing personal information.
12. California Privacy Rights
California residents may have certain rights regarding their personal information under applicable California privacy laws.
Depending on the law that applies and subject to applicable exceptions, these rights may include the right to:
- Request information about personal information collected about you
- Request access to certain personal information
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Obtain information concerning how personal information is used or disclosed
- Exercise applicable privacy rights without unlawful discrimination
Certain information may be exempt from these rights, including information maintained in connection with business-to-business relationships or information that must be retained to comply with legal obligations, establish or defend legal claims, complete transactions, or provide requested services.
To submit a privacy-related request, please contact Caprenos using the information provided below.
We may need to verify your identity before completing a request. We may also request authorization if you use an authorized agent to submit a request on your behalf.
13. Children’s Privacy
Caprenos’ website and services are intended for businesses and adults involved in the construction industry and related professional activities.
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
If we learn that personal information from a child under 13 has been collected inadvertently, we will take reasonable steps to delete it.
14. Email and Business Communications
If you provide your email address or other contact information, Caprenos may use it to respond to inquiries, provide requested services, send account or transaction-related communications, or provide other information related to your relationship with Caprenos.
Where applicable, you may opt out of promotional email communications by following the unsubscribe instructions included in those communications or by contacting us directly.
Service-related and transactional communications may still be sent when necessary to provide requested services or manage your account.
15. Do Not Track Signals
Some web browsers provide a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.
Where required by applicable law, Caprenos will honor legally recognized privacy preference mechanisms.
16. Changes to This Privacy Policy
Caprenos may update this Privacy Policy periodically to reflect changes to our website, services, business practices, technologies, or legal requirements.
When changes are made, the “Last Updated” date at the top of this page will be revised.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle information.
17. Contact Caprenos
If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:
Caprenos, Inc.
4345 Murphy Canyon Road, Suite 200
San Diego, CA 92123
Phone: 1-800-854-2100
Fax: 1-858-560-7626
You may also contact Caprenos through the contact form available on our website.